About this article:

  • Difficulty level: Easy
  • Technical background needed: Beginner
  • Estimated time required to complete: 5 mins

What and Why?

Offer coupons for one-time or forever use — based on a fixed amount or a percentage of your membership. Reward loyal customers or offer to new customers.

Before continuing: Coupons can only be applied to memberships without a free trial.

How?

When enabled, an option to apply a coupon code will show up in your billing modal.

Step 1 → To create coupons on Memberstack, you will need to connect your Stripe account. Here's the page in Memberstack.

Step 2 → In the app, go to Sales > Coupons

Step 3 → Click + New Coupon

Step 4 → Enter the Coupon code members must enter to redeem the coupon

Discount Amount:

Select Percentage to reduce the total price by a relative amount.

Select Fixed Amount to reduce the price by a fixed dollar amount.

Discount Duration:

Select One-time to collect payment information and apply a coupon to the first invoice.

Select Forever to apply the coupon indefinitely. Note: You can create a 100% off forever coupon to grant free access to paid membership without collecting payment information.

Memberships:

Select which memberships should accept this coupon. This new coupon can only be redeemed when subscribing to a checked membership.

Coupon expiration date:

Create an expiration date for your coupons so customers can only have limited time access.

Coupon redemption limit:

Limit the total number of times a coupon can be redeemed.

This is what your members will see when coupons are enabled. Note: if the balance is $0.00 Forever the card input will disappear.

Note: When a coupon is applied it applies to the full amount (incl. setup fees).

Keywords: Coupons, discounts, promotions, duration, sales


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