"Help! I think my button is broken - I can't accept payments, nothing happens when the button is clicked."
The most common reason for this is that your account in Stripe is "Pending Review":
Pending:
Pending means the account is being reviewed by Stripe. This occurs when:
- Stripe is verifying the information that was provided, such as an ID document upload.
- Stripe is performing a watchlist check against a list of prohibited individuals and businesses.
- Stripe is reviewing the account for suspected fraudulent activity.
Payouts can be enabled or disabled for accounts with a pending status. When payouts are disabled, no action is required by you. Stripe automatically updates the account’s status once the review is finished.
Enabled:
Enabled means the account is in good standing, though additional information might be required if another payment volume threshold is reached. Hovering over the status badge displays:
- What information Stripe might request in the future.
You can read more on this here or message Stripe's support team to get accurate timeframes.