Your Account & Billing

Learn how to manage your profile, site billing, and administrative settings.

12 articles in this collection
Written by Duncan Hamra and Molly

Cancelling your Memberstack subscription

What happens if I cancel my Memberstack subscription?

Written by Molly
Updated this week

Subscription Life Cycle

Subscription statuses and definitions

Written by Molly
Updated over a week ago

How to activate a Memberstack discount

Here's how to redeem a discount when someone sends you a coupon link.

Written by Duncan Hamra
Updated this week

Disconnect Stripe

Here's what to do if you've connected the wrong Stripe account, need to connect a new Stripe account, or want to revoke access.

Written by Duncan Hamra
Updated this week

What happens if my card fails?

What happens when the card on file has insufficient funds, is incorrect, or expires?

Written by Duncan Hamra
Updated this week

Paying for Memberstack

Can I have multiple websites under one paid account? How does client billing work?

Written by Duncan Hamra
Updated this week

Site Admins: Invite your Team

A Memberstack project can have an unlimited number of site admins.

Written by Duncan Hamra
Updated this week

Change your subscription level

Accidentally signed up for the wrong Memberstack plan? Here's the easiest way to change your current subscription.

Written by Duncan Hamra
Updated yesterday

Managing Multiple Websites

I have lots of websites (or client websites). Do I need to sign up for Memberstack every time I add a new website?

Written by Duncan Hamra
Updated this week

Importing Members

How to import existing members into Memberstack.

Written by Molly
Updated yesterday

Managing multiple domains

Using multiple domains and subdomains for a single userbase.

Written by Molly
Updated yesterday

Supported payment gateways

Memberstack's supported payment gateways.

Written by Molly
Updated yesterday