Your Account & Billing

Learn how to manage your profile, site billing, and administrative settings.

12 articles in this collection
Written by Duncan Hamra and Molly

Cancelling your Memberstack subscription

What happens if I cancel my Memberstack subscription?

Written by Molly
Updated over a week ago

Subscription Life Cycle

Subscription statuses and definitions

Written by Molly
Updated over a week ago

Activating a Memberstack discount

Here's how to redeem a Memberstack discount.

Written by Duncan Hamra
Updated over a week ago

Disconnect Stripe

Here's what to do if you've connected the wrong Stripe account, need to connect a new Stripe account, or want to revoke access.

Written by Duncan Hamra
Updated over a week ago

What happens if my card fails?

What happens when the card on file has insufficient funds, is incorrect, or expires?

Written by Duncan Hamra
Updated over a week ago

Paying for Memberstack

Can I have multiple websites under one paid account? How does client billing work?

Written by Duncan Hamra
Updated over a week ago

Site Admins: Invite your Team

A Memberstack project can have an unlimited number of site admins.

Written by Duncan Hamra
Updated over a week ago

Change your subscription level

Accidentally signed up for the wrong Memberstack plan? Here's the easiest way to change your current subscription.

Written by Duncan Hamra
Updated over a week ago

Managing Multiple Websites

I have lots of websites (or client websites). Do I need to sign up for Memberstack every time I add a new website?

Written by Duncan Hamra
Updated over a week ago

Importing Members

How to import existing members into Memberstack.

Written by Molly
Updated over a week ago

Managing multiple domains

Using multiple domains and subdomains for a single userbase.

Written by Molly
Updated over a week ago

Supported payment gateways

Memberstack's supported payment gateways.

Written by Molly
Updated over a week ago