Tips & FAQs

Tips, workarounds, and tools for beginners and experts alike.

Duncan Hamra avatar Naitik Mehta avatar Molly avatar +1
42 articles in this collection
Written by Duncan Hamra, Naitik Mehta, Molly and 1 other

Select Membership Dropdown

How to set up membership dropdown within your signup form for members to choose a membership.
Josh Lopez avatar
Written by Josh Lopez
Updated this week

Can I make the checkbox required?

Molly avatar
Written by Molly
Updated over a week ago

What happens when a member cancels but wants to renew again?

My user cancelled but wants so sign up again, what should I do?
Molly avatar
Written by Molly
Updated over a week ago

What does Past Due mean?

What does past due mean on my member's status?
Molly avatar
Written by Molly
Updated this week

Like and Saves

Josh Lopez avatar
Written by Josh Lopez
Updated over a week ago

How to disable the email update button

Need to prevent members from changing their email address in the profile modal? Here's some code to get you going.
Duncan Hamra avatar
Written by Duncan Hamra
Updated over a week ago

Stop the page from flickering ms content!

Josh Lopez avatar
Written by Josh Lopez
Updated this week

Member's Signup date

How users can show a member's signup date.
Molly avatar
Written by Molly
Updated this week

Upgrade/downgrade free memberships without clicking the confirm button in Webflow.

Josh Lopez avatar
Written by Josh Lopez
Updated this week

Can I add text to the top of the login and signup modals?

Here is how to add text to the signup and login modals from Memberstack using Webflow.
Josh Lopez avatar
Written by Josh Lopez
Updated this week

Grant free access to paid memberships

Want to give customers free access to paid memberships? Create a 100% off coupon that never expires.
Duncan Hamra avatar
Written by Duncan Hamra
Updated this week

How to update a published membership

It's not possible to update the price, billing frequency, etc on a published membership. However, there is a workaround for updating a plan.
Molly avatar
Written by Molly
Updated this week

Memberstack Expert Program

How to apply for the Memberstack Experts list. If accepted, you'll receive updates on new project requests.
Naitik Mehta avatar
Written by Naitik Mehta
Updated over a week ago

Prorating during upgrade/downgrade

When a member upgrades or downgrades, Memberstack automatically calculates the difference and invoices the prorated amount.
Duncan Hamra avatar
Written by Duncan Hamra
Updated this week

Disabling autocomplete in custom forms

Josh Lopez avatar
Written by Josh Lopez
Updated this week

Allow customers to pay for a one-time membership multiple times (work around)

I want my customers to purchase a plan multiple times, but they keep getting a "This is your current membership error."
Duncan Hamra avatar
Written by Duncan Hamra
Updated this week

Track member clicks on buttons

Track clicks using Javascript and save them to Memberstack.
Josh Lopez avatar
Written by Josh Lopez
Updated over a week ago

How to capture a customer's IP Address

Want to capture the IP Address of your customers?
Molly avatar
Written by Molly
Updated this week

How to increase the required character length on password fields

Want to add a character limit to your password field?
Josh Lopez avatar
Written by Josh Lopez
Updated this week

Creating a Webflow signup modal/popup button

How to create a signup link using Webflow.
Josh Lopez avatar
Written by Josh Lopez
Updated over a week ago

How to Test a Published & Paid Membership

Here's how to test a paid membership without actually charging your card: Coupons!
Duncan Hamra avatar
Written by Duncan Hamra
Updated this week

WordPress Integration [Basic Integration]

Although we don't officially have a WordPress integration, it is technically possible to use Memberstack on WordPress sites.
Duncan Hamra avatar
Written by Duncan Hamra
Updated yesterday

Translate Memberstack

Use this script to translate default text into the language of your choosing.
Duncan Hamra avatar
Written by Duncan Hamra
Updated over a week ago

Sending emails

Trigger emails to members when something happens or changes in Memberstack.
Molly avatar
Written by Molly
Updated yesterday

Should I change my domain before launching?

Do I need to change my domain before launching? Spoiler: Nope!
Molly avatar
Written by Molly
Updated over a week ago

Custom Checkboxes & Radio Buttons

How to build custom forms with radio buttons and checkboxes that collect and store user data.
Duncan Hamra avatar
Written by Duncan Hamra
Updated yesterday

Can a member have more than one membership?

Is it possible for my members to sign up to more than one membership at a time?
Duncan Hamra avatar
Written by Duncan Hamra
Updated yesterday

Require Javascript to view your website

Redirect users with Javascript disabled to prevent them from seeing hidden/gated content.
Duncan Hamra avatar
Written by Duncan Hamra
Updated yesterday

Analytics, tracking user progress, logins, etc.

When a member visits a page, clicks a button, or watches videos/modules, can I see their progress?
Duncan Hamra avatar
Written by Duncan Hamra
Updated over a week ago

Data-membership-id

How to find a membership id.
Duncan Hamra avatar
Written by Duncan Hamra
Updated over a week ago

Require users to confirm their password

Duncan Hamra avatar
Written by Duncan Hamra
Updated yesterday

Two Memberstack scripts on one website

Is it possible to install two MS scripts on one website?
Duncan Hamra avatar
Written by Duncan Hamra
Updated yesterday

Hide content from logged-in members

How to hide an entire page from users with an active membership.
Duncan Hamra avatar
Written by Duncan Hamra
Updated over a week ago

Exclude hidden pages

How to hide a subset of pages within a folder.
Duncan Hamra avatar
Written by Duncan Hamra
Updated yesterday

Redirect Logged-in Members

Here's a simple way to redirect a user away from a certain page and towards another page if they are logged in.
Duncan Hamra avatar
Written by Duncan Hamra
Updated yesterday

Passwordless Signup (Workaround)

A temporary workaround to let users sign up only with email and not have to create a password.
Molly avatar
Written by Molly
Updated yesterday

Rewrite text for logged-in members

Replace text on your marketing site, site messaging, and login links to better suit logged-in members.
Duncan Hamra avatar
Written by Duncan Hamra
Updated yesterday

Edit default UI text

Don't like the wording in one of our pre-build modals? Good news! You can change any of the text to say anything you want.
Duncan Hamra avatar
Written by Duncan Hamra
Updated over a week ago

Prevent users from cancelling automatically

How to prevent your users from cancelling.
Molly avatar
Written by Molly
Updated yesterday

Export Stripe Subscription Data

Download a CSV file containing all subscription data from Stripe for tax purposes and/or analytics.
Duncan Hamra avatar
Written by Duncan Hamra
Updated over a week ago

Approve new members

Temporary workarounds for approving new members.
Molly avatar
Written by Molly
Updated yesterday