Tips & FAQs

Tips, workarounds, and tools for beginners and experts alike.

D Naitik Mehta avatar Molly avatar +1
45 articles in this collection
Written by Duncan Hamra, Naitik Mehta, Molly and 1 other

Whitelist Memberstack cookies on cookie-script.com

Here is how to fix your Memberstack site when you add cookie-script.com for GDPR and CCPA
Josh Lopez avatar
Written by Josh Lopez
Updated over a week ago

Can I use Memberstack on two separate websites?

I have 2 websites with different URLs but want to share users and memberships.
Josh Lopez avatar
Written by Josh Lopez
Updated over a week ago

My homepage keeps refreshing!

How to stop the page from refreshing over and over again.
Josh Lopez avatar
Written by Josh Lopez
Updated over a week ago

Select Membership Dropdown

How to set up membership dropdown within your signup form for members to choose a membership.
Josh Lopez avatar
Written by Josh Lopez
Updated over a week ago

Can I make the checkbox required?

Molly avatar
Written by Molly
Updated over a week ago

What happens when a member cancels but wants to renew again?

My user cancelled but wants so sign up again, what should I do?
Molly avatar
Written by Molly
Updated over a week ago

What does Past Due mean?

What does past due mean on my member's status?
Molly avatar
Written by Molly
Updated over a week ago

Like and Saves

Josh Lopez avatar
Written by Josh Lopez
Updated over a week ago

How to disable the email update button

Need to prevent members from changing their email address in the profile modal? Here's some code to get you going.
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Written by Duncan Hamra
Updated over a week ago

Stop the page from flickering ms content!

Josh Lopez avatar
Written by Josh Lopez
Updated over a week ago

Member's Signup date

How users can show a member's signup date.
Molly avatar
Written by Molly
Updated over a week ago

Upgrade/downgrade free memberships without clicking the confirm button in Webflow.

Josh Lopez avatar
Written by Josh Lopez
Updated over a week ago

Can I add text to the top of the login and signup modals?

Here is how to add text to the signup and login modals from Memberstack using Webflow.
Josh Lopez avatar
Written by Josh Lopez
Updated over a week ago

Grant free access to paid memberships

Want to give customers free access to paid memberships? Create a 100% off coupon that never expires.
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Written by Duncan Hamra
Updated over a week ago

How to update a published membership

It's not possible to update the price, billing frequency, etc on a published membership. However, there is a workaround for updating a plan.
Molly avatar
Written by Molly
Updated over a week ago

Memberstack Expert Program

How to apply for the Memberstack Experts list. If accepted, you'll receive updates on new project requests.
Naitik Mehta avatar
Written by Naitik Mehta
Updated over a week ago

Prorating during upgrade/downgrade

When a member upgrades or downgrades, Memberstack automatically calculates the difference and invoices the prorated amount.
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Written by Duncan Hamra
Updated over a week ago

Disabling autocomplete in custom forms

Josh Lopez avatar
Written by Josh Lopez
Updated over a week ago

Allow customers to pay for a one-time membership multiple times (work around)

I want my customers to purchase a plan multiple times, but they keep getting a "This is your current membership error."
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Written by Duncan Hamra
Updated over a week ago

Track member clicks on buttons

Track clicks using Javascript and save them to Memberstack.
Josh Lopez avatar
Written by Josh Lopez
Updated over a week ago

How to capture a customer's IP Address

Want to capture the IP Address of your customers?
Molly avatar
Written by Molly
Updated over a week ago

How to increase the required character length on password fields

Want to add a character limit to your password field?
Josh Lopez avatar
Written by Josh Lopez
Updated over a week ago

Creating a Webflow signup modal/popup button

How to create a signup link using Webflow.
Josh Lopez avatar
Written by Josh Lopez
Updated over a week ago

How to Test a Published & Paid Membership

Here's how to test a paid membership without actually charging your card: Coupons!
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Written by Duncan Hamra
Updated over a week ago

WordPress Integration [Basic Integration]

Although we don't officially have a WordPress integration, it is technically possible to use Memberstack on WordPress sites.
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Written by Duncan Hamra
Updated over a week ago

Translate Memberstack

Use this script to translate default text into the language of your choosing.
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Written by Duncan Hamra
Updated over a week ago

Sending emails

Trigger emails to members when something happens or changes in Memberstack.
Molly avatar
Written by Molly
Updated over a week ago

Should I change my domain before launching?

Do I need to change my domain before launching? Spoiler: Nope!
Molly avatar
Written by Molly
Updated over a week ago

Custom Checkboxes & Radio Buttons

How to build custom forms with radio buttons and checkboxes that collect and store user data.
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Written by Duncan Hamra
Updated over a week ago

Can a member have more than one membership?

Is it possible for my members to sign up to more than one membership at a time?
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Written by Duncan Hamra
Updated over a week ago

Require Javascript to view your website

Redirect users with Javascript disabled to prevent them from seeing hidden/gated content.
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Written by Duncan Hamra
Updated over a week ago

Analytics, tracking user progress, logins, etc.

When a member visits a page, clicks a button, or watches videos/modules, can I see their progress?
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Written by Duncan Hamra
Updated over a week ago

Data-membership-id

How to find a membership id.
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Written by Duncan Hamra
Updated over a week ago

Require users to confirm their password

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Written by Duncan Hamra
Updated over a week ago

Two Memberstack scripts on one website

Is it possible to install two MS scripts on one website?
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Written by Duncan Hamra
Updated over a week ago

Hide content from logged-in members

How to hide an entire page from users with an active membership.
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Written by Duncan Hamra
Updated over a week ago

Exclude hidden pages

How to hide a subset of pages within a folder.
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Written by Duncan Hamra
Updated over a week ago

Redirect Logged-in Members

Here's a simple way to redirect a user away from a certain page and towards another page if they are logged in.
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Written by Duncan Hamra
Updated over a week ago

Passwordless Signup (Workaround)

A temporary workaround to let users sign up only with email and not have to create a password.
Molly avatar
Written by Molly
Updated over a week ago

Rewrite text for logged-in members

Replace text on your marketing site, site messaging, and login links to better suit logged-in members.
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Written by Duncan Hamra
Updated over a week ago

Edit default UI text

Don't like the wording in one of our pre-build modals? Good news! You can change any of the text to say anything you want.
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Written by Duncan Hamra
Updated over a week ago

Prevent users from cancelling automatically

How to prevent your users from cancelling.
Molly avatar
Written by Molly
Updated over a week ago

Export Stripe Subscription Data

Download a CSV file containing all subscription data from Stripe for tax purposes and/or analytics.
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Written by Duncan Hamra
Updated over a week ago

Approve new members

Temporary workarounds for approving new members.
Molly avatar
Written by Molly
Updated over a week ago